Effective Date: 26 October 2025

1. Order Processing

  • Orders are typically processed within 1–2 business days.
  • You will receive a confirmation email once your order is dispatched.

2. Shipping Methods & Delivery Time

  • Within India: Delivery usually takes 3–7 business days after dispatch, depending on location.
  • Carriers Used: We use reliable partners such as DTDC, BlueDart, and India Post.
  • You will receive a tracking link once your order is shipped.

3. Shipping Charges

Shipping costs are calculated at checkout. Free shipping may be offered for promotional orders as mentioned on the website.

4. Delays

While we strive for timely delivery, delays may occur due to high demand, holidays, or courier issues. We appreciate your understanding.

5. Damaged or Lost Packages

If your parcel is lost or damaged during transit, please contact us within 48 hours at info@kipzey.com with your order number and photos.

6. Wrong Address or Non-Delivery

If an incorrect address is provided, the buyer will be responsible for reshipping charges.

7. Contact

For any shipping-related queries, reach us at:
📞 +91 97519 20202
✉️ info@kipzey.com